Media

The Energy and Water Ombudsman welcomes public discussion of systemic issues relating to energy and water industries, which affect customers.

A range of information is available on this website for the media, including:

However, as EWOQ is a fair and independent dispute resolution service, we don’t comment on individual people, companies or investigations to avoid:

The Ombudsman can’t comment on government policy, as it is out of our jurisdiction.

Hot weather can lead to high power bills, but it doesn’t have to be that way. There are simple ways you can reduce your power bill this summer.

More than 6000 Queenslanders contacted the state's Energy and Water Ombudsman last financial year.

Despite falling case numbers, complex complaints increased during 2019-20

Concerns about power bills was the leading reason consumers in the Cairns region contacted EWOQ last financial year.

Concerns about power bills was the leading reason consumers in the Townsville region contacted EWOQ last financial year.

Concerns about high power bills was the leading reason consumers from the greater Toowoomba region contacted EWOQ last financial year.

Media contact