The Energy and Water Ombudsman welcomes public discussion of systemic issues relating to energy and water industries, which affect customers.
A range of information is available on this website for the media, including:
However, as EWOQ is a fair and independent dispute resolution service, we don’t comment on individual people, companies or investigations to avoid:
- breaching the privacy of customers making complaints
- disadvantaging or advantaging energy or water suppliers.
The Ombudsman can’t comment on government policy, as it is out of our jurisdiction.