List of scheme participants

Here you’ll find links to companies who are licensed to provide energy or water in Queensland who are our members (or scheme participants):

  • electricity and gas retailers: companies that bill consumers for their energy use
  • electricity and gas distributors: companies that own the poles, wires, pipelines and supply electricity and/or gas to all Queensland energy consumers
  • water distributors-retailers: companies that provide water and wastewater services to customers in South East Queensland.

We can help residents and small businesses with unresolved complaints about these suppliers. Read more about how we can help with complaints.

If you've arrived on this page to check your energy provider for the Home Energy Emergency Assistance Scheme (HEASS), please note this assistance is only available from your energy provider – it doesn't apply to water providers listed below.

Allgas Energy

Australian Gas Networks

Maranoa Regional Council

Western Downs Regional Council

Note: Western Downs and Maranoa Regional Councils each hold a retailer exemption that allows them to sell natural gas to customers in their distribution network area.

These customers are excluded from retail competition and need to contact their area retailer to arrange a natural gas supply.