Contact us

Use this online form to contact us with feedback about EWOQ services, media enquiries, invitations to events and general enquiries.

See how to contact us about:

Other contact details

Business hours: 8.30am to 5.00pm, Monday to Friday

Use the online form or web chat or contact us via:

  • phone: 1800 662 837
  • fax: (07) 3087 9477
  • post: PO Box 3640, South Brisbane BC Qld 4101
  • our offices in:
    • Brisbane: Level 16/53 Albert St, Brisbane City QLD 4000
    • Rockhampton: 2/209 Bolsover St, Rockhampton QLD 4700
    • Cairns: 15 Lake St, Cairns City QLD 4870

Note: Our 1800 number is a free call but mobile phone calls may attract charges. Tell us if you're calling from a mobile and we'll call you back.


Get extra help to access our services, such as translation services and phone calls for people with hearing or speech impairments.

Complete our contact form

Required fields are marked with an asterisk (*).
To make a complaint about your energy or water provider, go to Submit a complaint.