Our positions

EWOQ's positions on topics such as human rights, reconciliation, and submissions to influence policy and legislative changes.

Our positions


Our submissions to influence policy and legislation changes that will affect Queensland energy and water customers

Reconciliation action plan

How our 'Innovate Reconciliation Action Plan' outlines our commitment towards reconciliation over the next 2 years.

Human rights & EWOQ

The new Queensland Human Rights Act sets out obligations such as how we address complaints about breaches of human rights.

Fraud and corruption prevention

EWOQ is committed to high standards of professional conduct and honest and ethical business practices. We have zero tolerance for fraud and corruption.

Make a complaint

Read our complaints process, the types of complaints we help with and how to submit a complaint.

Contact us

Find out how to contact the Energy and Water Ombudsman Queensland.