Brochures
We have a range of brochures that provide information on common complaint.
Download these to learn more about what we do or share them with your clients.
Contact us to request printed copies of brochures.
How we can help – brochure
Need assistance with your energy, water or gas company? This brochure covers all the services we can help you with.
Download the brochure (PDF, 150.45 KB).
How we can help – reminder card
Want to know who we are and how we can help you? This folding pocket brochure can fit inside your wallet or sit on your fridge to remind you of our services.
Download the brochure (PDF, 306.92 KB).
Disconnection
Are you facing disconnection? This brochure will tell you how we can help you.
Download the brochure (PDF, 169.64 KB).
Helping someone else
Helping someone with their energy or water problems? This brochure covers financial difficulty, disconnection and default listings.
Download the brochure (PDF, 760.31 KB).
Indigenous-specific queries
Our Indigenous brochure outlines what steps to take if you're having a problem with your electricity, gas or water, and what support is available.