Brochures

We have a range of brochures that provide information on common complaints and how we can help.

Download these to learn more about what we do or share them with your clients.

Contact us to request printed copies of brochures.

Problem with your energy or gas company?

Need assistance with your energy or water company? This brochure covers all the services we can help you with.

Download (PDF, 224.28 KB)
Facing disconnection?

Are you facing disconnection? This brochure will tell you how we can help you.

Download (PDF, 189.11 KB).
Problem with your energy or water company - pocket guide

This folding pocket brochure can fit inside your wallet and includes essential information on EWOQ services.

Download (PDF, 221.19 KB)
Helping someone with their energy or water problems?

This brochure covers top tips, financial difficulty, disconnection and default listings.

Download (PDF, 435.18 KB)
Assistance for First Nations consumers

What to do if you're having a problem with your electricity company.

Download (PDF, 1257.28 KB)
Problem with your energy or water company? (poster)

Community outreach poster outlining the issues EWOQ can help with.

Download (PDF, 164.1 KB)
Queensland dispute resolution services

A guide to free, fair and independent dispute resolution services in Queensland.

Download (PDF, 634.42 KB)
Embedded Networks customer brochure

How EWOQ can help residential electricity customers living in embedded networks.

Download (PDF, 1055.92 KB)
Embedded Networks exempt seller brochure

Information on how embedded network owners and operators can join EWOQ.

Download (PDF, 589.58 KB)
Information for exempt sellers

A fact sheet covering how EWOQ can help exempt sellers and their customers.

Download (PDF, 590.94 KB)