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Queenslanders living in apartment buildings, retirement villages and caravan parks now have access to a free, fair and independent dispute resolution service.
Hot weather can lead to high power bills, but it doesn’t have to be that way. There are simple ways you can reduce your power bill this summer.
More than 6000 Queenslanders contacted the state's Energy and Water Ombudsman last financial year.
Despite falling case numbers, complex complaints increased during 2019-20
Concerns about power bills was the leading reason consumers in the Cairns region contacted EWOQ last financial year.
Concerns about power bills was the leading reason consumers in the Townsville region contacted EWOQ last financial year.
Concerns about high power bills was the leading reason consumers from the greater Toowoomba region contacted EWOQ last financial year.
Concerns about energy bills was the leading reason consumers from the Sunshine Coast contacted EWOQ last financial year.
Concerns about energy bills was the leading reason consumers from the Redlands contacted EWOQ last financial year.
Concerns about energy bills was the leading reason Moreton Bay residents contacted EWOQ last financial year.
Concerns about energy bills was the leading reason Logan City residents contacted EWOQ last financial year.
Concerns about energy bills was the leading reason Ipswich residents contacted EWOQ last financial year.
Problems with electricity, gas and water bills accounted for more than half of complaints closed by the Energy and Water Ombudsman.
Jane Pires was reappointed for 3 years as Queensland's Energy and Water Ombudsman.
Energy and water bills problematic for Queenslanders
Ombudsman reports 33 per cent increase in energy cases during 2017–18
Energy and Water Ombudsman appointed Land Access Ombudsman
Ombudsman resolves energy and water complaints
Tips to keep electricity costs down this winter
Queenslanders still struggling to pay utility bills
