The EWOQ team are working from home. Submit your complaint online or phone 1800 662 837 to speak to a team member.
Our Ombudsman, Advisory Council, corporate governance and more details about who we are and what we do.
Read about Jane Pires, Queensland's current Energy and Water Ombudsman.
The roles and responsibilities of the EWOQ Advisory Council, including current members.
Our corporate governance framework, leadership and teams.
Our vision, mission, values and commitments that support how we operate, and how we've evolved since 2007.
How we work with other organisations to assist Queenslanders, including memorandums of understanding.
A list of the energy and water laws and codes that support our operations.
The publications that support EWOQ's operations, including our policies, procedures, frameworks and plans.
Read our complaints process, the types of complaints we help with and how to submit a complaint.
Find out how to contact the Energy and Water Ombudsman Queensland.
