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You Are Here : Home / Providers

Providers

Search for your provider

Check if your provider is a scheme participant with the Energy and Water Ombudsman Queensland.

Who needs to join EWOQ

Understand who needs to join the EWOQ scheme, including Queensland authorised energy suppliers and exempt sellers, and water distributor-retailers in South East Queensland.

Apply to join

Complete this online form to become a scheme participant with the Energy and Water Ombudsman Queensland.

Scheme membership enquiry

Complete this form to find out more about joining EWOQ.

Authorise a representative

If you’re an exempt seller, you may want your billing agent, embedded network manager or strata manager to act on your behalf to manage complaints received from EWOQ. To do this you need to appoint this person or organisation as an authorised representative.

Online portal

Learn more about our online portal for scheme participants, including what you can do using the portal and how to access it.

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Acknowledgement of Country

We acknowledge the Traditional Owners and their Custodianship of the lands, seas and waters of Queensland and pay our respects to Elders past, present and emerging.

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Make a complaint

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  • Common complaints
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What to expect

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Providers

  • Provider search
  • Who needs to join EWOQ
  • Apply to join
  • Scheme membership enquiry
  • Authorise a representative

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