The EWOQ team are working from home. Submit your complaint online or phone 1800 662 837 to speak to a team member.
Information about members of the EWOQ scheme, including lists of scheme participants and new member application form.
How authorised energy suppliers in Queensland, and water distributor-retailers in South East Queensland, become members of the EWOQ scheme.
Complete this form to receive a letter stating that we’re assessing your eligibility for membership.
Complete this online form to become a member of Energy and Water Ombudsman Queensland
Links to companies who are licensed to provide energy or water in Queensland who are members of our scheme.
An explanation of embedded networks and the changes that the Queensland Government is making.
Read our complaints process, the types of complaints we help with and how to submit a complaint.
Find out how to contact the Energy and Water Ombudsman Queensland.
