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How we handle your complaint about an electricity, gas or water company.
A list of complaints we can and can't help you with, and who to contact if we can't help.
This page is for family members or support workers, who are assisting others with their complaints. It provides advice on common complaints, how we can help and setting up an Authority to Act.
A list of organisations that may be able to help with your complaint if we can't.
Get support and assistance with finance, legal and housing issues.