September 2025 - National Electricity Market Wholesale Market Settings

EWOs were provided an opportunity to comment on the Draft Report of the National Electricity Market Wholesale Market Settings Review. We supported a joint response with EWON and EWOSA which focused on the customer related aspects of the Draft Report reiterating our support for a number of key positions including:

  • Strong support for Energy Ministers to prioritise the National CER Roadmap priority C1 to extend consumer protections to new energy services and in particular that the jurisdiction of EWOs be expanded to include third-party energy providers.
  • Support for the development of simple, multi-year fixed price retail contracts.
  • Support for more equitable network (and retail) tariff structures for consumers, particularly so that consumers who are unable to afford and/or install CER are not effectively cross-subsidising those who can.
  • Strong support for the introduction of an overarching consumer duty.
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