April 2025 - Review of the exemption framework for Embedded Networks

EWOQ commented on the Australian Energy Regulator’s (AER) draft decision for its Review of the exemptions framework for embedded networks, along with amendments to the Network Exemptions Guideline and Retail Exempt Selling Guideline. The draft decision provided proposed changes to improve the level of protections for customers and to increase the AER’s visibility and compliance oversight over exempt entities. One of the key proposed changes we supported was the introduction of practical family violence protections for exempt customers.

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