Media

The Energy and Water Ombudsman welcomes public discussion on issues relating to energy and water industries that affect consumers.

A range of information is available on this website for the media, including:

However, as EWOQ is a fair and independent dispute resolution service, we don’t comment on individual people, companies or investigations to avoid:

  • breaching the privacy of customers making complaints
  • disadvantaging or advantaging energy or water providers.

The Ombudsman can’t comment on government policy, as it is out of our jurisdiction.

Send us a media enquiry

To send us a media enquiry, please complete our enquiry form and select 'media enquiry' from the available options.