Rebates and concessions

You may be eligible for the Electricity Rebate Scheme through your electricity provider if you hold a:

• Queensland Government Seniors Card
• Pensioner Concession Card
• Services Australia Health Care Card
• Department of Veterans' Affairs Gold Card
• Asylum seeker status.

The Electricity Life Support Concession Scheme and the Medical Cooling and Heating Electricity Concession Scheme provide eligible people, with certain medical equipment or conditions, assistance in meeting their electricity costs.

The Home Energy Emergency Assistance Scheme (HEEAS) is a one-off payment to help people who have experienced a crisis or unforeseen emergency within the past 12 months and can’t pay their electricity bill.

To check your eligibility, contact your electricity provider and ask for an application.

You may be eligible for the Reticulated Natural Gas Rebate Scheme through your gas provider if you hold a:

• Queensland Government Seniors Card
• Pensioner Concession Card
• Department of Veterans' Affairs Gold Card
• Asylum seeker status.

To check your eligibility, contact your gas provider and ask for an application.

You may be eligible for the South East Queensland Pensioner Water Subsidy Scheme through your water provider if you hold a:

• Queensland Pensioner Concession Card
• Department of Veterans' Affairs Gold Card.

The annual rebate is allowed on one property at a time and can’t be claimed on additional properties. You must be the owner or the life tenant of the property and it must be your principal place of residence.

Also, you can’t claim a water rebate if you’re not billed directly by a water provider in South East Queensland.

Dialysis patients in South East Queensland might also be entitled to a water rebate. 

To check your eligibility, contact your water provider and ask for an application.

From time to time the Queensland or Australian governments may have temporary rebates and concessions available to assist with cost of living or with making your home more energy efficient.

Please visit the Queensland Savers website to see what’s currently available.