Location data 2020-21

Complaints closed per 10,000 households

energy and water ombudsman queensland complaints by LGA 2020-21

Complaints by Local Government Area

Location figures are for complaints during 2020-21 where an incident address was provided and excludes non-residential complaints.

Complaints closed by local government area.

Local Government  Area

Complaints closed

Households

Complaints per
10,000 households

Brisbane City Council

1,023

489,838

20.9

City of Gold Coast

555

257,437

21.6

Moreton Bay Regional Council

376

184,965

20.3

Logan City Council

225

122,430

18.4

Sunshine Coast Regional Council

218

142,603

15.3

Ipswich City Council

182

91,189

20

Redland City Council

123

61,966

19.8

Fraser Coast City Council

86

46,225

18.6

Noosa Shire Council

74

23,892

31

Cairns Regional Council

66

70,641

9.3

Lockyer Valley Regional Council

61

15,977

38.2

Toowoomba Regional Council

50

67,905

7.4

Townsville City Council

35

77,936

4.5

Goondiwindi Regional Council

32

4,362

73.4

Bundaberg Regional Council

31

41,806

7.4

Mackay Regional Council

24

46,478

5.2

Scenic Rim Regional Council

20

17,708

11.3

Somerset Regional Council

20

10,924

18.3

Only Local Government Areas with 20 or more complaints during 2020-21 have been included.