The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier.

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Announcements

  • 27 March 2020: The Australian Energy Regulator (AER) has released its expectations for energy businesses during this health crisis, calling on them to put customers first. Find out how this affects you.
  • 20 March 2020: The Energy and Water Ombudsman Queensland has released a statement about how we're responding to COVID-19. Read the statement.