The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier.

Our office will be closed from 12 noon on Monday 24 December 2018 and reopen at 8.30am on Wednesday 2nd January 2019. Please note: under the National Energy Retail Rules, your electricity cannot be disconnected between 20-31 December (inclusive) nor on a public holiday. Read more>>