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We can help.
Published on 26 May 2026
A customer had their electricity disconnected due to not making payments on their account. Their child had a condition which required powered medical equipment at home. They contacted their provider on a Friday but were told it would take until Monday to get reconnected. Here's how we helped.
Published on 25 May 2026
Exempt sellers and embedded network operators will soon have new obligations to better support customers experiencing family violence.
Published on 06 May 2026
The constant increase of cost-of-living is an issue that weighs on many Queenslanders. EWOQ remains concerned about the affordability of energy and keeping Queenslanders connected. See our case statistics for the January to March 2026 quarter.