The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service if you are unable to resolve a complaint with your electricity, gas or water supplier.
We are committed to providing an effective, efficient and confidential service for residential and small business energy customers across Queensland and water customers in south east Queensland.
With offices in Brisbane, Rockhampton and Cairns we can work directly with you and your supplier to investigate and resolve complaints.
Search our website for information about your rights and responsibilities as an energy and water consumer and what to do if you have a complaint.
Forbes Smith, Energy and Water Ombudsman