The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier. Before you contact EWOQ with your complaint, you must first try to resolve the problem with your electricty, gas or water company.
Free call 1800 662 837 Complaints  |   Resources  |   Scheme Participants  |   Embedded Networks

Our decisions

Our corporate governance framework provides mechanisms to drive performance, achieve our organisational goals and objectives and deliver outcomes. The framework ensures that we undertake our responsibilities for policy and service delivery in an open, accountable and ethical way.