The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier. Before you contact EWOQ with your complaint, you must first try to resolve the problem with your electricty, gas or water company.
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Working with EWOQ

Thank you for your interest in working with the Energy and Water Ombudsman Queensland (EWOQ).

We offer diverse career opportunities and working conditions. In fact, in 2017, the Queensland Government ranked EWOQ in the top 10 most attractive employers in Australia.

Before you apply for a role with EWOQ, read this information about our organisation, how to apply for roles and the selection process.

Who we are
Our ombudsman, teams, office locations and other information about EWOQ.

EWOQ job vacancies (SmartJobs)
EWOQ job vacancies on the Queensland Government’s SmartJobs website. Or email your resume to and we may consider you for suitable roles.

Benefits and working conditions
Benefits you can access as an EWOQ team member, including salary information, flexible work arrangements and development opportunities.

Position descriptions
The key sections of an EWOQ position description and how to address them in your application.

Writing a job application
How to write your application and links to more information.

Submitting a job application
How to submit your application online through SmartJobs.

Selection process
The process we use to find the most suitable person for a role.

Disclosure – what to tell us
What information you need to disclose to us as part of the selection process.

Starting your new role
Your requirements and obligations when you start work with us.