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Corporate governance

In addition to the Executive Management Group, a number of other committees oversee  EWOQ’s corporate governance including:

Advisory Council

The Advisory Council provides expert advice to the Minister for Energy and Water Supply and the Energy and Water Ombudsman on the effective and efficient conduct and operation of the Energy and Water Ombudsman Queensland scheme. This helps to ensure the scheme is administered in a manner which is fair and just to energy and water customers and suppliers.

Executive Management Group

The Executive Management Group contributes to developing EWOQ’s strategic direction, provides business and operational direction in line with the strategic direction, and ensures good corporate governance as required by the Energy and Water Ombudsman Act 2006.

Audit and Risk Management Committee

The Audit and Risk Management Committee reviews the performance of audit services and reports, and progress with implementing strategies to address key risks. It reports directly to the Energy and Water Ombudsman. Other responsibilities include:

  • Reviewing EWOQ’s Annual Audit Work Plan and subsequent amendments to ensure optimal cost-effective internal audit reports.
  • Ensuring that appropriate follow-up action is taken in respect of internal audit reports
  • Promoting proper coordination with other internal and external review activities including, follow-up as necessary of the Auditor-General’s reports
  • Reviewing the scope and quality of work performed by audit services
  • The appropriate monitoring of the impact of changes to the risk profile of EWOQ.

The Committee conducts its activities in accordance with Queensland Treasury’s Audit Committee Guidelines.

See the charter of the Audit and Risk Management Committee (PDF, 122KB).

Information Steering Committee

The Information Steering Committee provides strategic information management and advice to the Energy and Water Ombudsman by:

  • Endorsing information and communication technologies (ICT) policies and standards
  • Developing ICT strategic plans
  • Monitoring performance of core business systems
  • Overseeing significant ICT projects
  • Monitoring performance of shared service providers
  • Ensuring compliance with whole-of-government information technology policies and standards.

See our Corporate Governance Framework for more information on how we make decisions.