The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier. Before you contact EWOQ with your complaint, you must first try to resolve the problem with your electricty, gas or water company.
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Assistance agencies

Further information:

Ethnic Services

Ethnic Communities Council of Queensland 

Ph: 07 3844 9166
Fax: 07 3846 4453
Email: administration@eccq.com.au

Translating and Interpreting Service (TIS)

Ph: 131 450

 

Indigenous Services

Indigenous Consumer Assistance Network

Ph: 1300 369 878
Fax: 07 4031 5883

 

Financial Services

Financial Counselling Association of Queensland

National Debt Helpline

Ph: 1800 007 007

 

Legal Services

Legal Aid Queensland

Ph: 1300 65 11 88
Fax: 07 3238 3014

Queensland Public Interest Law Clearing House

Ph: 07 3846 6317
Fax: 07 3846 6311

 

Tenancy Services

Body Corporate and Community Management

Ph: 1800 060 119
Email: bccm@justice.qld.gov.au

Emergency and temporary accommodation

Residential Tenancies Authority

Ph: 1300 366 311
Fax: 07 3046 5266

Tenants Queensland

Ph: 1300 744 263

Unit Owners Association of Queensland

Ph: 07 3220 0959
Fax: 07 3211 7762
Email: help@uoaq.org.au

 

Welfare Agencies

Anglicare

Ph: 1300 610 610

Centacare

Ph: 1300 236 822

Lifeline

Ph: 13 11 14

Mission Australia

Ph: 07 3394 8100

St Vincent de Paul Society

Ph: 07 3010 1000

The Salvation Army

Ph: 13 72 58

The Smith Family

Ph: 1300 326 459