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Energy retailer fails to comply with final orders made by Energy and Water Ombudsman

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18 September 2014

Sanctuary Energy Pty Ltd (Sanctuary) has failed to comply with three final orders made by the Energy and Water Ombudsman Queensland requiring the retailer to pay its customers outstanding solar feed-in credits.

Pursuant to section 46 of the Energy and Water Ombudsman Act 2006 the Energy and Water Ombudsman has referred Sanctuary’s noncompliance with final orders to the Regulator for his consideration.

The final orders can be viewed here.