Publication scheme
Our publication scheme contains links to information that we publish routinely on our website.
About us
Read our About section for information on who we are and what we do.
Our services
Read about the services offered by EWOQ:
Our finances
- User-pays fees for scheme participants: We release this information annually in our budget guidelines (PDF, 191.57 KB).
- Financial information: This information is available in our annual reports.
- Procurement procedures: We follow the Queensland Government’s procurement policy where relevant and publish tender opportunities on QTenders.
Our priorities
Find information about our strategy and performance:
Our decisions
See final orders issued by the Energy and Water Ombudsman.
Our policies
Read the policies, charters and procedures that help us perform our role and meet our responsibilities.
- Complaints against EWOQ policy
- Management of complaint of corruption against the Ombudsman
- Privacy
- Disclaimer notice
- Public interest disclosure policy (PDF, 410.8 KB) and Public interest disclosure management plan (PDF, 258.18 KB)
- Corporate governance framework (PDF, 247.58 KB)
- Risk management policy (PDF, 141.7 KB)
- Audit and Risk Management Committee charter (PDF, 249.11 KB)
- Advisory Council
Our lists
See the lists and registers we’re required to hold by law and others that relate to our role:
Contact
Right to Information & Information Privacy – Intake Officer, Energy and Water Ombudsman Queensland:
- post: PO Box 3640, South Brisbane BC Qld 4101
- phone: 1800 662 837
- email: RTI&IP@ewoq.com.au