While we proactively release information about our activities, the Right to Information Act 2009 provides a formal means of requesting access to information held by us that is not normally publicly available.
The Information Privacy Act 2009 provides you with the means to access your personal information and to ensure that this information is accurate, complete,
up-to-date and not misleading.
Note: the process for making a Right to Information or an Information Privacy application replaces the previous Freedom of Information (FOI) process.
- How to access information
The process for requesting access to the Energy and Water Ombudsman Queensland documents under the Right to Information Act 2009 or the Information Privacy Act 2009.
- How to amend personal information
The process for requesting an amendment to your personal information under the Information Privacy Act 2009.
- Fees and charges
Application fees, processing charges and payment options for applications to access information.
- What to do if you are not satisfied
How to request a review of a Right to Information and Information Privacy decision.