Accessing information

You may access information held by the Energy and Water Ombudsman Queensland through the following avenues:

Publication scheme (published information)   
Our publication scheme describes and categorises information which is routinely published by the Energy and Water Ombudsman Queensland. In most cases, this information is available online and can be accessed directly from the publication scheme.

Disclosure log (released information)
Our disclosure log provides details of non-personal information released under the Right to Information Act 2009 that is considered to be of significant interest to the wider public. We will provide copies of documents identified in the disclosure log on request.

Contact the Energy and Water Ombudsman Queensland
For advice about other information that's available and how you can access it, please
contact us.

Right to information request
If the information you are looking for is not available through the above methods, you can apply for access to the records of the Energy and Water Ombudsman Queensland by
lodging an RTI request.

Make a Complaint

Quick Links

Brochures and fact sheets

  
    EWOQ brochures

   
EWOQ fact sheets

Contact details

 
 Freecall:
1800 662 837 
 Fax: (07) 3227 7068   
 Email: 
complaints@ewoq.com.au  
             or online complaint form 

 PO Box 3640
 South Brisbane BC Qld 4101

 Visit our nearest office: 
 Brisbane - Level 9, 179 North Quay 
 Cairns - Level 1, Cairns Corporate Tower 15
                Lake Street
 Rockhampton - Level 2, 212 Quay Street