Brochures & fact sheets

EWOQ has produced a range of brochures and fact sheets which provide information on common complaints.

You can order copies of our publications online, phone Marketing and Communications on 1800 662 837 or email marketing@ewoq.com.au.

Brochures

• Overview of EWOQ
• Culturally and Linguistically Diverse (CALD) - using illustrations, this brochure gives an overview of ombudsmen and EWOQ for people from CALD backgrounds.

Fact sheets

• Electricity, gas and water bills explained 
• High electricity, gas or water bills
• Payment assistance and rebates 
• Getting electricity, gas and water connected
• Get connected - newly built premises
• Electricity and gas contracts explained
• Electricity and gas marketing explained
• Electricity, gas and water meters explained
• Facing disconnection or restriction
• Ombudsman services in Australia
• Switching to renewable energy? Get the facts