If you have lost electricity due to a power outage or blackout, you must contact your energy distributor for assistance.
If you live in ENERGEX's (External website) network area call:
13 62 62 for loss of supply
13 19 62 for electricity emergencies
If you live in Ergon Energy's (External website) network area call:
13 22 96 for loss of supply
13 16 70 for electricity emergencies
If you have been disconnected because you haven't paid your bill, you must contact your retailer to try to resolve the problem.
For a gas leak or emergency, call 1800 808 526.
If you have no water, or need to report a fault, contact your local water supplier in south east Queensland:
- Gold Coast City Council
1300 000 928
- Logan City Council
- Redland City Council
1300 015 561
- Queensland Urban Utilities
13 23 64