Advisory Council

The Energy and Water Ombudsman Advisory Council provides expert advice to the Energy and Water Ombudsman on the effective and efficient conduct and operation of the Energy and Water Ombudsman Queensland scheme. This helps to ensure the scheme is administered in a manner which is fair and just to energy and water customers and suppliers.

The Advisory Council:

  • monitors the Energy and Water Ombudsman's independence 
  • advises the Energy and Water Ombudsman on policy, procedural and operational issues relating to the Energy and Water Ombudsman Act 2006, and
  • advises the Energy and Water Ombudsman on the preparation of budgets, guidelines, and annual reports.

Advisory Council members

Chairperson Consumer representatives Industry representatives
Julie-Anne Schafer Michael Gordon, Family Business Association

Kate Farrar, Qenergy

Ian Jarratt, Queensland Consumers' Association

Tanya Acheson, Ergon Energy

Linda Parmenter, Queensland Council of Social Service

Mike Swanston, ENERGEX

Mark Tucker-Evans, COTA Queensland

Judy Bailey, Unitywater

Alison Mobbs, Queensland Rural, Regional & Remote Women's Network

Harry Bonning, AGL Limited


Advisory Council Handbook

The EWOQ Advisory Council Handbook outlines the roles and responsibilities of the Advisory Council.

Brochures and fact sheets

  
    EWOQ brochures

   
EWOQ fact sheets

Contact details

 
 Freecall:
1800 662 837 
 Fax: (07) 3087 9477   
 Email: 
complaints@ewoq.com.au  
             or online complaint form 

 PO Box 3640
 South Brisbane BC Qld 4101

 Visit our nearest office: 
 Brisbane - Level 16, 53 Albert Street 
 Cairns - Level 1, Cairns Corporate Tower 15
                Lake Street
 Rockhampton - Level 2, 212 Quay Street